Delta Airlines recently experienced what it called a power outage in its home base of Atlanta, Georgia, causing all the company?s computers to go offline?all of them. This seemingly minor hiccup managed to singlehandedly ground all Delta planes for six hours, stranding passengers for even longer, as Delta scrambled to reshuffle passengers after the Monday debacle.
Where Delta blamed its catastrophic systems-wide computer failure vaguely on a loss of power, Georgia Power, their power provider, placed the ball squarely in Delta?s court, saying that ?other Georgia Power customers were not affected?, and that they had staff on site to assist Delta.
Whether it was a true power outage, or an outage unique to Delta is fairly insignificant. The incident was a single company without power for six measly hours, yet it wreaked much havoc. Which brings to mind (or at least it should) what…
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